We make your future
Warranty Service
Dyness devote ourselves to responsible engineering of the safest, greenest possible future for you and your family

Step 1——After-sales Service Request Statement

Dear Customer

Thank you for ordering Dyness products and we apologize for any inconvenience might has caused.To better understand the situation, you need to submit the following information for our analysis so that we can provide a solution for you.

NOTE TO END-USERS AND INSTALLERS

1. Please contact your installer or Dyness after-sales team as soon as possible when the battery fails, please do not handle it  yourself to avoid safety problems.

2. In all cases, this form should be completed by your installer. If you cannot get in touch with your original installer, please contact Dyness’s local after-sales service center first, or obtain Dyness’s contact information through our official website and contact us in time.

3. Once you submit after-sales service request with supporting documents, you will receive an email containing an after-sales service request code.

4. Dyness reserves the right to reject after-sales service in the event of the following four situations: Product failures are not caused by technology and materials; Product is replaced without the prior consent of Dyness; Product doesn’t meet warranty conditions; The information you provided is not true and valid.
Next
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
DE
German
0031 10 30 717 52-3
DEservice@dyness-tech.com
CS
Czech
0031 10 30 717 52 -4
CZservice@dyness-tech.com
DE
Spanish
0031 10 30 717 52 -5
ESservice@dyness-tech.com
EN
English
0031 10 30 717 52 -1
service@dyness-tech.com
IT
Italian
0031 10 30 717 52 -2
ITservice@dyness-tech.com

Dyness Global Services Call Center

Dyness provides consulting services in 5 languages to clients around the world

EN
English Language
Global
0031 10 30 717 52 -1
service@dyness-tech.com
Oceania
+61432582886
AUservice@dyness-tech.com
IT
Italian Language
0031 10 30 717 52 -2
ITservice@dyness-tech.com
DE
German Language
0031 10 30 717 52-3
DEservice@dyness-tech.com
CS
Czech Language
0031 10 30 717 52 -4
CZservice@dyness-tech.com
ES
Spanish Language
0031 10 30 717 52 -5
ESservice@dyness-tech.com
DE
German
0031 10 30 717 52-3
DEservice@dyness-tech.com
CS
Czech
0031 10 30 717 52 -4
CZservice@dyness-tech.com
DE
Spanish
0031 10 30 717 52 -5
ESservice@dyness-tech.com
IT
Italian
0031 10 30 717 52 -2
ITservice@dyness-tech.com
EN
English
0031 10 30 717 52 -1
service@dyness-tech.com